Get In Touch

We respond to all inquiries within 24 hours during business days. For urgent trek-related matters during active treks, our support team is available 24/7 via WhatsApp. During peak season (September–November and March–May), response times may be slightly longer, but we always aim to get back to you as soon as possible.

Absolutely! We welcome walk-ins at our Thamel office during business hours. It’s a great opportunity to meet the team, discuss your trek plans in person, and even try on rental gear. If you’re already in Kathmandu, drop by anytime — no appointment needed. We’ll have a cup of Nepali tea ready for you.

For urgent matters, WhatsApp is the fastest way to reach us at +977-9841234567. Our team monitors messages around the clock during active trek seasons. For non-urgent inquiries, email works great and allows us to provide more detailed responses. Phone calls are best during office hours (9 AM–6 PM NPT).

Yes! We offer free, no-obligation consultations via video call, phone, or in person. Our trek designers will help you choose the right trek based on your fitness level, interests, budget, and travel dates. We’ll also answer any questions about permits, gear, training, and what to expect on the trail.